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Terms & Conditions

Terms and Conditions

Last Updated: December 2024

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1. Introduction

Welcome to Safeli ("we," "our," or "us"). These Terms and Conditions govern your use of our website and the purchase of our health and safety manual products. By accessing our website or purchasing our products, you agree to be bound by these terms.

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2. Services Provided

Safeli provides customised health and safety documentation for small office-based businesses in the United Kingdom. Our manuals are delivered as digital documents in Word format.

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3. Eligibility

Our services are intended for businesses operating in the United Kingdom. By placing an order, you confirm that:

  • You are at least 18 years of age

  • You have the legal authority to enter into this agreement

  • You are purchasing on behalf of a legitimate business entity

 

4. Orders and Payment

4.1 Placing Orders

When you place an order through our website, you will be required to provide:

  • Company information

  • Contact details

  • Payment information

4.2 Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to modify our pricing at any time, though changes will not affect orders already placed.

4.3 Payment Processing

Payments are processed securely through Stripe. We do not store your complete payment card details on our servers.

4.4 Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing your customised health and safety manual.

 

5. Delivery

5.1 Digital Delivery

Your customised manual will be delivered electronically to the email address provided during checkout, typically within minutes of payment confirmation.

5.2 Delivery Issues

If you do not receive your manual within 24 hours of purchase, please check your spam folder and contact us at hello@safeli.co.uk.

 

6. Refunds and Cancellations

Please refer to our separate Refund Policy for detailed information about refunds and cancellations.

 

7. Intellectual Property

7.1 Our Rights

All content on Safeli, including but not limited to text, graphics, logos, and software, is the property of Safeli and is protected by UK and international copyright laws.

7.2 License to Use

Upon purchase, you are granted a non-exclusive, non-transferable license to use the health and safety manual for your business purposes only. You may:

  • Use the manual within your organisation

  • Print copies for internal use

  • Modify the manual to suit your specific business needs

7.3 Restrictions

You may not:

  • Resell, redistribute, or share the manual with other businesses

  • Claim authorship of the manual

  • Use the manual for any illegal purpose

  • Remove any copyright or proprietary notices

 

8. Disclaimers and Limitations of Liability

8.1 Professional Advice Disclaimer

While our health and safety manuals are prepared with care and based on current UK legislation, they are provided for informational purposes only and do not constitute professional legal or health and safety advice. You should:

  • Review and customise the manual to suit your specific circumstances

  • Seek professional advice where necessary

  • Ensure compliance with all applicable laws and regulations

8.2 No Warranties

Our manuals are provided "as is" without any warranties, express or implied. We do not guarantee that:

  • The manual will meet all your specific requirements

  • The manual will be error-free or completely comprehensive

  • Use of the manual will prevent all workplace incidents or ensure regulatory compliance

8.3 Limitation of Liability

To the fullest extent permitted by law, Safeli shall not be liable for any:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Damages exceeding the amount paid for the product

8.4 Your Responsibility

You acknowledge that:

  • You are responsible for implementing and maintaining health and safety practices in your workplace

  • Our manual is a tool to assist you, not a substitute for your legal obligations

  • You must ensure the information in the manual is kept up to date with legislative changes

 

9. Data Protection and Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.

 

10. Website Use

10.1 Acceptable Use

You agree not to:

  • Use our website for any unlawful purpose

  • Attempt to gain unauthorised access to our systems

  • Transmit any harmful code or malware

  • Interfere with the proper functioning of the website

10.2 Website Availability

We strive to maintain website availability but do not guarantee uninterrupted access. We may suspend or modify the website for maintenance or updates without notice.

 

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of external sites.

 

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

 

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

 

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Safeli.

 

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: hello@safeli.co.uk
Website: www.safeli.co.uk

 

17. Consumer Rights

Nothing in these Terms and Conditions affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

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